Resume

Truck Fleet and Fuel Logistics (TFFL)

• Interviewed directors, administrative staff and drivers to map how orders, deliveries and fuel transactions move through the business.
• Designed and specified TFFL, including requirements, process models, data structures and screen flows.
• Assessed and delivered the operational link between TFFL and Sage 200 Evolution to reduce rekeying and improve financial control.
• Perform supplier reconciliations, statement tie-outs and formal management reporting.
• Coordinate user testing, training and operational rollout communication.

Opsynth (Pty) Ltd

• Audit workflows and identify automation opportunities.
• Create versioned SOP libraries and operational knowledge bases.
• Build request, approval, onboarding and recurring administration workflows.
• Deliver practical integrations and ongoing systems support.

Y Partners Limited · Contract

• Managed scheduling, inbox triage, meeting packs and action tracking.
• Maintained KPI and financial dashboards.
• Governed SOP documentation and CRM data standards.

Jewel Bancorp Ltd · Contract

• Managed executive administration, reporting documents and stakeholder coordination.
• Automated recurring Microsoft 365 tasks using Excel and VBA.

Operations, Executive Support, Systems and HR Administration

• Built dashboards, reporting packs and controlled update processes.
• Improved SOP governance and CRM data quality.
• Automated repetitive work in Google Workspace and Microsoft 365.

North-West University · Expected completion November 2026

Focus areas include systems analysis, software development, databases and information security.

Bloemhof Combined School

Average: 75% · Distinctions in Mathematics and English.