TFFL Order Management Platform
Mapped the real order, delivery and fuel-transaction process at TFFL and translated it into a working operational platform used by staff and customers.
A selection of systems and operational work. The emphasis is on the business problem, the rules behind the solution, and the result—not decorative mock-ups.
TFFL × Sage 200 Evolution
Analysed how operational transactions should reach the accounting ledger, then structured the integration and supporting supplier/item master data.
Sage Import Workbook
Developed an Excel-based conversion workflow that turns system exports into controlled Sage import files, reducing repetitive data preparation.
Opsynth Workflow Systems
Designed structured services for workflow audits, SOP libraries, intake routing, onboarding and lightweight business automation.
How I Approach a System
- Speak to the people doing the work and map the actual process.
- Separate business rules from habits and undocumented workarounds.
- Define the data, roles, approvals, exceptions and audit requirements.
- Translate this into clear requirements and practical screen flows.
- Test with real users, refine the gaps and document the new operating process.